1. Overview & Scope
At Select Swim, safeguarding your personal information and respecting your privacy is essential to our operations. This Privacy Policy sets out the foundational practices regarding the collection, handling, storage, and protection of information obtained through your interactions with our swimming marketplace, gear catalogs, and digital checkout facilities.
By accessing our services or purchasing products through Select Swim, you acknowledge the terms outlined herein. We adhere to applicable Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring transparent and lawful processing across all customer touchpoints.
2. Information We Collect
We collect only the information necessary to provide you with seamless shopping, fast fulfillment, and relevant updates on aquatic equipment. This includes:
- Order & Contact Details: Your full name, delivery address, billing details, email address, and phone number when ordering training gear or performance swimwear.
- Transaction & Payment Records: Payment confirmation identifiers, selected courier services, and invoice histories processed through PCI-DSS compliant gateways.
- Device & Telemetry Data: IP addresses, browser types, screen resolutions, and referral URLs gathered automatically to ensure layout consistency and site safety.
- Preferences & Cart State: Saved cart contents, viewed gear categories, and preferred swimming equipment parameters stored via local storage and session tokens.
3. How We Use Your Information
All collected data is utilized exclusively for legitimate commercial and fulfillment purposes, specifically:
Processing payments, organizing courier dispatches, and sending order tracking updates.
Improving catalog speed, maintaining filter responsiveness, and fixing layout bottlenecks.
Protecting customer accounts and transactional records against unauthorized access.
5. Third Parties & Data Security
We do not sell, rent, or trade your personal records. Data is transferred strictly to verified service partners under binding non-disclosure and security commitments:
- Logistics Partners: Courier partners including Canada Post, FedEx, and DHL for shipment handoff and delivery notifications.
- Encrypted Payment Processors: Certified payment infrastructure providers to execute real-time card authorization without storing raw payment numbers.
- Cloud Infrastructure: High-security data servers hosted in North America with active firewall protection and SSL/TLS end-to-end encryption.
6. Your Privacy Rights
Under applicable privacy legislation, you maintain specific rights regarding your personal records held by Select Swim:
7. Privacy Inquiries & Data Officer
If you have questions regarding this Privacy Policy, wish to exercise your data rights, or need assistance regarding your records, please reach out to our dedicated privacy support desk through our direct contact page.